Last updated: April 6, 2025
UmpDeck (“we,” “our,” or “us”) operates the UmpDeck mobile application and the website located at umpdeck.com (collectively, the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
1. Information We Collect
Personal Information You Provide
When you create an account or use our Service, we may collect:
- Account information: name, email address, username, password, date of birth, phone number
- Profile information: mailing address, experience level, parent/guardian details (for minors)
- Financial information: bank account details provided through our payment processor Stripe for umpire payouts; W-9 tax forms
- Availability and scheduling data: your availability preferences, game assignments, and scheduling history
Information Collected Automatically
- Device information: device type, operating system, unique device identifiers
- Usage data: pages visited, features used, interaction timestamps
- Log data: IP address, browser type, access times
2. How We Use Your Information
We use the information we collect to:
- Create and manage your account
- Schedule and manage umpire assignments
- Process payments through Stripe Connect
- Send notifications about assignments, schedule changes, and account updates via email and SMS
- Track training progress for first-year umpires
- Improve and maintain the Service
- Respond to your requests and provide support
- Comply with legal obligations
3. How We Share Your Information
We do not sell your personal information. We may share information with:
- Stripe: to process umpire payments and onboarding through Stripe Connect
- Twilio: to deliver SMS notifications about assignments and schedule updates
- League administrators: your name, availability, and assignment status to facilitate scheduling
- Legal authorities: when required by law or to protect our rights
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encrypted data transmission (HTTPS/TLS)
- Secure token-based authentication for the mobile app
- Access-restricted storage of sensitive documents (e.g., W-9 forms)
- Regular security reviews
No method of transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide the Service. We may retain certain information as required by law or for legitimate business purposes such as tax compliance and payment records.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of SMS notifications
- Export your data in a portable format
To exercise any of these rights, contact us at the email below.
7. Children’s Privacy
Our Service may be used by minors (under 18) with parental or guardian consent. We collect parent/guardian contact information for minor users. If you believe a child has provided us with personal information without appropriate consent, please contact us.
8. Third-Party Services
Our Service integrates with third-party services (Stripe, Twilio) that have their own privacy policies. We encourage you to review their policies:
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the “Last updated” date.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: support@umpdeck.com
Website: umpdeck.com